HIRE HEALTH & MEDICAL STAFF IN THE PHILIPPINES

Appointment Setters · Medical Receptionists · Medical Sales Representatives
Respond to Patient Queries

Before the digital age, it was acceptable for businesses to take days to respond to inquiries, but times have changed. In the medical field, patients want an instant response or within 24 hours at the latest. If a clinic takes too long, the potential patient will find another practice for help. Our offshore staff can easily tackle these vital duties necessary to keep up during these changing times along with the Covid-19 pandemic.

Set Doctor’s appointments, answer customer questions about goods or services, refer patients to appropriate staff or department, outbound calls and emails patients to follow-up doctor’s orders, website chat support to patient enquiries

Health Customer Service Representatives – voice and non-voice
Collect, Document and Communicate Medical Information

Documentation is a critical vehicle in order to convey essential clinical information about each patient’s diagnosis, treatment, and outcomes and for communication between clinicians and patients. Unclear, vague, or absent documentation can result in errors.

Enter patient or treatment data into computers, gather medical information from patient histories, interview patients to gather medical information, maintain medical records and patient histories

Medical Virtual Assistants
Undertake Healthcare Documentation

Each clinical activity should be documented properly to help patients meet their needs and to communicate effectively to the medical professionals. Clinicians can often pinpoint potential problem areas and make the correct diagnosis based on reports. Clinical records should always be accurate and updated.

Prepare official health documents or records, prepare reports summarising patient diagnostic or care activities, laboratory test results, process health care prescriptions and other paperwork

Medical Data Encoders/Medical Transcriptionists
Create and Update Databases

Medical transcriptionists listen to voice recordings that physicians and other healthcare workers make and convert them into written reports. Medical Data Encoders encode high-volume patient and demographic information using various systems and programs.

Create databases to store electronic data, enter information into databases or software programs, load digital images onto computers or websites, update computer database information

Medical Biller & Coder/Examiners
Medical/Insurance Claims

Medical billers submit claims to insurance companies, while medical coders review documentation from providers and translate it into codes for reimbursement.

Verification, coding, reimbursement reports, processing of approvals for insurance claims

Virtual Invoicing Account Receivable and Payable Accountants

The advent of the internet led to better, more secure and greener ways to communicate with clients. Online invoices are paperless as the invoices are sent through email, and payments are made online. Outsource your finance team to us for accurate recording, computing, and classifying of revenue data and ensure complete financial records.

Ledgers, purchase orders, receiving reports, virtual invoicing

Virtual Pharmacy Assistants

Offshore Pharmacy Assistants are able to perform all clerical duties necessary to ensure that a pharmacy is running efficiently. Remotely provides prescription processing and answer patient questions daily over the phone. Ensures the pharmacy has the necessary stock by ordering items to various suppliers.

Assess, analyze and enter medications for dispensation, assist with seeking approval for prescription alternatives, accommodate failed claims, help in information on reimbursements, update patient records