Support your clinic, hospital, or medical practice with offshore healthcare support professionals based in the Philippines. Build a team to assist with clearly defined non-clinical, administrative, and coordination tasks, helping onshore clinicians and licensed professionals remain focused on direct patient care.
Manage patient inquiries, appointment scheduling, follow-ups and call handling — delivering timely responses and exceptional patient service.
Support patient communication, coordinate care plans and ensure follow-up adherence for improved satisfaction and clinical outcomes.
Handle medical coding accuracy, insurance claims, documentation checks and reimbursement management, reducing administrative workload and billing errors.
Provide administrative support to licensed pharmacists, including prescription documentation support, inventory record management, claims coordination, and responding to general patient enquiries. All dispensing, prescription validation, and medication guidance are managed by U.S. or Australia-licensed pharmacists in line with regulatory requirements and established workflows.
Book consultations, confirm schedules, handle service/product inquiries and maintain timely communication across multiple channels.
Manage documentation, digital records, reporting and back-office tasks to support clinicians and streamline daily workflow.
All healthcare support roles are structured as non-clinical positions, operate under appropriate onshore licensed supervision, and are designed to comply with U.S. and Australian healthcare regulations, privacy laws, and industry standards.
Shore360 is your trusted partner for building reliable, skilled, English-speaking healthcare support teams in the Philippines. We help you strengthen patient care, streamline operations, and reduce hiring costs by up to 67% — without the complexity normally associated with offshoring.
Our IT infrastructure is operated to globally recognized standards, including alignment with Australian, US, UK, and EU security expectations, and is supported by full redundancy with 24/7 IT technicians. We maintain ISO 27001 certification, GDPR compliance, and a Philippine Data Privacy Certification — a rigorous validation of our commitment to secure, lawful, and responsible data handling.
For healthcare and medical operations, this means your patient-related data is protected under a framework that exceeds common outsourcing standards in the region, providing confidence that your sensitive information is managed with elevated privacy and security controls.
Each layer of our network is designed to be upgradable, expandable, and flexible, enabling secure deployment options tailored specifically to healthcare workflows, data sensitivity, and compliance expectations.
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Meeting With Us
Schedule an Introduction
Meeting With Us
Ready to Build Your High-Performing Healthcare Team in the Philippines?