Your Offshore Enterprise Partners
Who we are
Shore360, Inc. is a 100% Australian owned enterprise based in the Clark Freeport Zone, Philippines. We are a dynamic new BPO, incorporated in 2014 with an Owners / Leadership Team rich in experience in outsourcing and offshore enterprise. Our operating environment presents as a professional and corporate office ecosystem. The facility includes the required meeting and breakout areas to accommodate your onsite training activities and staff amenities. Our industry differential is that we genuinely make it our business to understand your business and offer the required leadership and support to make your off shore enterprise a success. (Refer Testimonials) We understand the factors that can trip over the best planned off shore initiative and offer the guidance and support to meet these challenges. At Shore360 we do things a little different. We invest in working with you and your home base organisation to build the solution, finding the right staff with the right skills that fit you business and getting you’re offshore team properly “tuned” ready for business.
“Delivering our Clients the extraordinary in offshore business enterprise experience.”
Deliver Service Wha Hoo!
At Shore360, delivering service should be fun and exceptional. The emotion in knowing you have delivered excellence in service is Wha Hoo!! Wha Hoo encompasses a lot. To Wha Hoo, you must differentiate yourself, which means doing something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver – a desire to yell Wha Hoo!! We are not an average company, our service is not average, and we don’t want our people to be average. We expect every employee to deliver Wha Hoo!! We seek to Wha Hoo our customers, our co-workers, our vendors, our partners, and our investors.
We Are Family
We place a lot of emphasis on the values that a family represents. It’s about our history and culture, our community, our workmates, our client and our loved ones. We believe that the best teams are those that not only work well with each other but also respect and embrace the extended values of family. We work hard to create an environment that is friendly, warm, and exciting. We encourage diversity in ideas, opinions, and points of view. We are more than just a team — we are a family. We watch out for each other, care for each other, and go above and beyond for each other because we believe in each other and we trust each other. Our bonds go far beyond the typical “co-worker” relationships found at most other companies.
We do not want people to be afraid to take risks and make mistakes. We believe if people aren’t making mistakes, then that means they’re not stretching towards excellence. We never want to become complacent and accept the status quo just because that’s the way things have always been done. We should always be seeking adventure and having fun exploring new possibilities. By having the freedom to be creative in our solutions, we end up making our own luck. We approach situations and challenges with an open mind. Sometimes our sense of adventure and creativity causes us to be unconventional in our solutions (because we have the freedom to think outside the box), but that’s what allows us to rise above and stay ahead of the competition.
Our business is out people and we aim to attract, develop and retain the best talent for our customers. We believe that inside every employee is more potential than even the employee himself/herself realizes. Our goal is to help employees unlock that potential. But it has to be a joint effort: you have to want to challenge, understand your customers’ needs and stretch yourself in order for it to happen. And for anyone we bring on board, the best expertise they can bring is expertise at learning and adapting and figuring new things out – exceed the clients expectations, helping the company grow, and in the process, they will also be growing themselves.
We strive to make every client a “customer for life” by providing extraordinary people, a genuine partner in the Philippines and brilliant service that represents going “above and beyond”.
We eat a little “humble pie” every day at Shore360, we recognize that there are always challenges ahead and to tackle them you have to respect the journey you have taken to be where you are today. We believe that no matter what happens we should always be respectful of everyone. While we celebrate our individual and team successes, we are not arrogant nor do we treat others differently from how we would want to be treated. Instead, we carry ourselves with a quiet confidence because we believe that, in the long run, our character will speak for itself.