Amanda Fisher, Owner, Connected Accountants
Company Name: Connected Accountants
Location: Sydney, Australia
Industry: Financial and Accounting
“We understand much better now how differently Filipinos think and work from Australians.
I am just sorry I didn’t ask for your help earlier as it would have saved us months of frustration and challenges.”
Connected Accountants are Xero certified accountants based in Sydney, Australia. We provide the latest cloud accounting services to manage your business efficiently. We have all the experience and knowledge of a larger firm, and the personal, efficient approach of a small one.
We established off shore operations in the Philippines in 2013. Twelve months later and after changing service providers on two occasions our Australian and Filipino Teams did not work effectively together.
SHORE360 provided the guidance in optimising cultural differences for the benefit of the company and our team members.
Thank you Lee Shaddock and Shore360 for providing the guidance and support you provided to address the challenges we were having between our teams in Sydney and Manila. The sessions you conducted in both countries were just great and identified the areas which were causing frustrations in both teams. Your guidance and support has been invaluable for moving forward with a more cohesive joint team.
We have been working through implementing your recommendations and both teams are much happier and organised. We understand much better now how we need to work with the training and feedback and how differently Filipinos think and work from Australians.
I am just sorry I didn’t ask for your help earlier as it would have saved us months of frustration and challenges. Again, thank you. Now I know that I can build the joint team successfully.